bdy88 Privacy Policy
At bdy88, the security of your personal information is our top priority. In this policy we explain how your information is collected, used, and protected.
Table of Contents
1 Introduction and Scope
bdy88 ("we", "us", or "platform") is a safe and reliable online gaming platform operated for players in Bangladesh. This privacy policy ("policy") applies to all registered and unregistered individuals who use the bdy88 website, mobile platform, and related services.
This policy has been drawn up in accordance with the applicable laws of Bangladesh and international best practices for data protection. By using the services of bdy88, you are considered to have accepted the terms described in this policy. Our policy applies to:
- All account holders registered on the bdy88 website.
- Users accessing the service from any device (desktop, laptop, mobile, tablet).
- Those who contact us through customer support, live chat, or email.
- Those who participate in promotions, bonuses, or special offers.
You are requested to read this privacy policy in full before getting in touch with us.
2 Types of Information Collected
bdy88 collects certain types of information to run its services smoothly, verify accounts, and improve the user experience. The information collected falls into two main categories:
Personally Identifiable Information
- Full name and date of birth (for age verification).
- Email address and mobile number.
- National Identity Card (NID) or passport number (for identity verification).
- Residential address.
- Payment information for financial transactions (bKash, Nagad, Rocket, or bank account).
Automatically Collected Technical Information
- IP address and device identification information.
- Browser type, version, and operating system.
- Time and date of access and use of the platform.
- Pages visited and navigation patterns.
- Cookies and session data.
- Gaming activity and betting history.
3 How Information Is Collected
bdy88 collects your information in the following ways:
- Registration process: When you create a new account on bdy88, you voluntarily provide your name, email, mobile number, and other required details.
- Identity verification (KYC): During account verification, you may provide a copy of your identity document or other supporting documents.
- Transaction information: Payment method details are automatically recorded at the time of deposit or withdrawal.
- Customer support communication: When you contact us through live chat or email, a record of the conversation is kept.
- Automated technology: Technical information is collected automatically through cookies, web beacons, and server logs.
- Information received from third parties: Information may be received from identity verification services or payment gateways.
4 Purpose of Using Information
bdy88 uses the information collected only for the following lawful purposes:
Account and Service Management
- Creating, verifying, and managing your account.
- Processing deposits and withdrawals.
- Providing gaming and betting services.
- Maintaining transaction records and account history.
Security and Compliance
- Preventing fraud, deception, and money laundering.
- Blocking minors from accessing the platform.
- Detecting and preventing cybersecurity threats.
- Enforcing responsible gaming guidelines.
Customer Support and Communication
- Resolving your questions and complaints.
- Sending notifications about important updates and policy changes.
- Providing information about bonuses, promotions, and offers (subject to your consent).
Platform Development
- Improving service quality and the user experience.
- Identifying and resolving technical issues.
- Making data-driven decisions in the development of new games and features.
We do not sell your information to third parties for advertising or commercial purposes.
5 Information Storage and Security
bdy88 uses industry-standard technology and processes to protect your personal information. Our security measures include:
- SSL Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Data encryption: Sensitive information (passwords, financial details) is stored in encrypted form.
- Access controls: Only authorised staff can access specific information.
- Regular security audits: Our systems undergo regular security testing.
- Firewall and intrusion prevention: An advanced firewall system prevents unauthorised access.
Data retention period: Information is retained for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are kept for a defined period in accordance with applicable law.
While we take every precaution to protect your data, it is not possible to guarantee complete security over the internet. If you notice any suspicious activity, please contact us immediately.
6 Sharing Information with Third Parties
bdy88 does not sell, rent, or transfer your personal information for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
The minimum necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical services. These partners operate under strict confidentiality agreements.
Legal Authorities
Disclosure of information may be required under a valid legal process in Bangladesh, a court order, or a request from a regulatory authority. In such cases we will provide only the information required to satisfy the legal demand.
Business Changes
In the event of a business merger, acquisition, or asset sale, user information may be transferred. You will be notified in good time before any such change takes place.
Outside of the circumstances listed above, we will not disclose your information to third parties under any circumstances.
7 Cookie Policy
bdy88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are necessary for the basic functioning of the platform — maintaining login sessions, security verification, and saving game progress. Disabling them will prevent the site from working properly.
Functional Cookies
Used to remember your preferred language, display settings, and other personalisation options.
Analytics Cookies
Used to analyse platform usage patterns and improve service quality. This information is collected in aggregate form and cannot be used to identify individuals.
Cookies can be controlled or deleted from your browser settings. Please note that disabling essential cookies may limit some features of the platform.
8 User Rights
As a bdy88 user, you have the following rights over your own information:
- Right to access: You can find out what information we hold about you.
- Right to rectification: You can request that incorrect or outdated information be corrected.
- Right to erasure: In certain circumstances you can request that your information be deleted (where consistent with legal obligations).
- Right to object to processing: You can object to your information being used for specific purposes.
- Right to data portability: You can request a copy of your information.
- Right to withdraw consent: You can withdraw your consent to marketing communications at any time.
To exercise these rights or if you have any questions, please contact our support team. We are committed to responding to your request in a timely manner.
9 Protection of Minors
bdy88 strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any information from minors.
Age verification is mandatory during the registration process. If we become aware that a minor has registered using false information, their account will be closed immediately and the information collected will be deleted.
Parents or legal guardians who believe that their child or dependent has registered on bdy88 are requested to contact us immediately.
10 Policy Changes
bdy88 may update this privacy policy from time to time — due to technical changes, introduction of new services, or legal requirements. For significant changes to the policy, we will:
- Send a notification to your registered email.
- Display a prominent notice on the platform.
- Update the "Last Updated" date at the top of the page.
If you continue using bdy88 after the changes, it indicates your acceptance of the new policy. We therefore recommend revisiting this page regularly.
11 Contact Us
For any questions, concerns, or requests regarding your information related to this privacy policy, please contact us through the following:
Email Support
Live Chat Support
Available 24/7 to help in Bengali
You can also visit our Responsible Gaming, Terms & Conditions, and FAQ pages. We will try to respond to your request as quickly as possible.